How To Spot A Fake Online Data Collection Company in 2 Minutes

To start a data collection company you don’t need any qualification – in fact formal education is also not required – you just need to be ‘street smart’ or to put it in right perspective – you should be able to get the data collection done – somehow, anyhow. This fact along with the lure […]

Is Mixed Mode Methodology of Online Data Collection a BIG FRAUD?

Let me share with you a naked truth – your online data collection vendor is fooling you big time and you have absolutely NO idea. “C’mmon Akshay Kanyal you are just making stuff up” I know that will be the reaction of many market researchers but stay on with me and I will tell you […]

5 Golden Rules of Client Servicing in the Online Panel Industry

In the online panel industry your client servicing team can make or break you – this team is primarily responsible to take care of client requests including queries, quotations and ops team co-ordination. A good client servicing manager can take the client-vendor relationship to the next level. Therefore it becomes imperative to better understand this […]

What if Akshay Kanyal is right?

Few weeks back I wrote an article on why I am scared of Indian data collection companies – as expected some people were outright offended, many praised me for standing up for what I truly believe in and some as expected remained silent (read the spineless variety). Till date I have received 49 hate mails […]

What is the difference between Incentives and Bribe?

I vividly remember those hectic days when clients were on my head to get the surveys completed – especially the last few completes were always troublesome. So many a times we had to increase the incentive amount to get those last few completes. But that got me thinking – ‘Am I bribing people to get […]

Why Don’t We Have A Blacklist of Online Panel Companies?

Well to start with I believe that most of the online data collection agencies will be listed in it. Market research industry generates billions of dollars annually across the globe – although there are certain excellent platforms like ESOMAR, CASRO and MRA which are creating best practices for the industry – but what we are […]

5 types of research buyers you MUST avoid

“Client is always right” is one of the most stupid statement you could ever hear. No the client is not always right and the sooner you understand it the better it is for the growth of your business. In a recessionary economy where every penny counts we are tempted to bring on board any client […]

5 Awesome SurveyMonkey services You MUST check out

SurveyMonkey did something that many market research companies have miserably failed to do – making research SEXY! From the time first questionnaire was designed the customers have been stuck with the researchers to provide them insights. Earlier it was OK to wait for 3-4 months before you could get any insight about your potential customers – today it is suicidal […]

What if You are a Market Researcher in North Korea?

Last night I was watching a documentary on North Korea and was saddened by the magnitude of atrocities conducted in the name of communism. But what really intrigued me was that the people are so subservient that despite such hardship they are praising their tormentors (read the Government) . What is happening in North Korea is a very unique […]

Survey Respondents are just big fat LIARS!

Last time I checked my Facebook account (approximately 4 minutes ago) I discovered a SHOCKING pattern – all my friends/peers/relatives are either holidaying in Bangkok, buying a flashy sedan (read Honda City) or pasting plagiarized motivational quotes on their walls like a maniac. After 5 minutes scrolling down all the updates I just had one feeling – SADNESS – for myself! […]